A screenshot tool for support docs — redact on-device, annotate, ship.
KB articles, onboarding guides and support replies are full of customer data. ShotsGlow lets you blur or redact it on your machine, annotate clearly, and export consistent sizes — without uploading a single confidential screenshot. $9 once.
Redact customer data without uploading it
Documentation screenshots are full of emails, account IDs, tokens and names. ShotsGlow's blur and pixelate run on-device and survive a later crop, so you can hide PII reliably — and because nothing leaves your machine, there's no confidential screenshot sitting on someone else's server.
Clear, consistent docs
- Curved arrows, numbered callouts, shapes and text for step-by-step guides
- Consistent backdrops and export sizes across an article set
- Layers and snap guides to keep diagrams tidy
Buy once for the workflow
One-time $9, lifetime, no subscription — against Snagit's $39/year — and you can move the license between your machines.
Is it private enough for confidential screenshots?
Yes. Capture, redaction and AI background removal all run on your machine — a screenshot of a customer's account is never uploaded to a server.
Does the blur survive a crop?
Yes. Redaction is rotation-aware and re-maps when you crop or rotate, so it stays locked over the sensitive area.
Is it better than Snagit for documentation?
Snagit records the screen and ShotsGlow doesn't. For redaction, annotation and a lifetime price (vs $39/year), ShotsGlow is the leaner fit for docs work on Windows.